Beware of fake Customer Care Numbers

Below are some of the guidelines to keep your financial information safe and secure:

Transact on ‘https’ websites only, and look for the secure pad lock in the ‘Address’ bar

Install a strong anti-virus software and update it regularly

Do not open any attachments from unknown sources or click on suspicious links

Always type the correct ICICI Bank website URL in your browser window

Never click on links from unknown addresses that navigate to ICICI Bank's website, instead always type the address in the browser

Change your passwords regularly (at least once a month)

Log out from Internet Banking, once you have completed your activity

Never reply to e-mails, SMS or calls asking for your Card details, Internet Banking User ID Password/PIN/CVV/OTP, even if the person claims to be a Bank employee

Do not access your bank account through links in e-mails or SMS

If you receive any suspicious mail or call, please report it to us on antiphishing@icicibank.com

To contact ICICI Bank’s Customer care, only use the Phone Number and E-mail ID updated on ICICI Bank’s website: www.icicibank.com > Help & Contact > click on Customer Care tab to view Customer Care numbers. Please do not use contact details updated on any other site, as it can take you to a fake website and risk your account security.

At ICICI Bank, we are committed to making your banking experience safe and convenient. You can enjoy a safe and secure banking experience by staying alert to potential security threats and by taking simple precautions.

Bank Safe. Today. Tomorrow. Always.



Leave a Reply