Try to connect using these steps.
1.go to your ftp accounts on cpanel.
2.click on configure ftp clients.
3.note down the server ip address of the hosting account for Ex;(127.0.0.1).
4.open filezilla and goto site manager .
5.in host field write down the ip address of the hosting server and port 21.
6.In encryption tab only use plain ftp insecure.
7.In logon method select Ask for password.
8.enter the username & password shown in configure ftp clients.
9.its done it connects automatically.
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