It Facility Management

IT Facility Management Solutions

We offer Facility management services on Service Level Agreement (SLA) Model and Time and Manpower based support model. We also specialized in providing remote management support in this area. We provide a more cost-effective method of managing and protecting enterprise networks, systems and applications. Our services comprises a comprehensive, integrated suite of services to manage a client’s distributed computing environment as a single entity—all with single point-of accountability. Our facilities include Desktop management, Management Server solutions, Network Management & Security Management.

Innovative’s Facility Management solution can:-

• Reduce the total cost of operations
• Focus client on core business activities
• Rationalize staffing costs
• Optimize asset utilization
• Facilitate service delivery
• Improve uptime and system availability

Innovative’s IT FM includes: –

• IT Infrastructure Consulting/Integration/ Management
• Security Services
• On-site services
• Maintenance Services
• Data Centre Management
• Network Management
• Server and Backup Management
• Database Management
• Messaging Services
• Help Desk Services
• Desktop Management
• Application Software Support
• Anti-virus Support
• Asset Management
• Vendor Management
• Software Version Control & License Management
• Auditing Services
• Complete IT Outsourcing

Innovative’s IT Facility Management Streams

Innovative strives to ensure a high return of investment on IT infrastructure for customers through the following services:

Annual Maintenance Contract Support: –

Innovative’s IT Facility Management (IT FM) covers Comprehensive & Non-Comprehensive Annual Maintenance of IT hardware, Software, Networking components, etc. as per the specific requirement of the client.

Hardware Support: –

We offer single point contact for service needs irrespective of the technology and operating platform deployed.

• Mission Critical 24 x 7 Support
• On-site Support
• Proactive, periodic check
• Remote Monitoring support
• Resident Engineer

Software Support: –

Software support service addresses software problems with onsite as well as telephonic support. Innovative offers support for software upgrades, bug fixing and patch codes.