We detected event code but the pixel has not activated for this event, so no information was sent to Facebook.

We detected event code but the pixel has not activated for this event, so no information was sent to Facebook. This could be due to an error in the code, but could also occur if the pixel fires on a dynamic event such as a button click

Overview

The Pixel Helper is a Chrome Browser extension that runs in the background to automatically review websites for Facebook Pixel code. When the extension is installed a </> icon, the Pixel Helper icon, will appear in the upper right corner of the browser next to the address bar. When a website has a Facebook Pixel installed the Pixel Helper icon turns blue and a small badge will appear indicating the number of pixels found on the webpage. If the icon does not turn blue, no Facebook pixels are installed on this webpage. Click the Pixel Helper icon and a small popup appears with information you can use to verify, troubleshoot, and improve our pixel.

Install Pixel Helper

Requirements

To use the Facebook Pixel Helper you must:

Verify Pixel Implementation

Navigate to your website in the Chrome browser, and click on the Pixel Helper icon. The popup will tell what pixels were found on the webpage, and whether they have loaded successfully.

Troubleshooting

The Facebook Pixel Helper reports errors and suggestions to improve performance.

Data Processing Parameters Sent

This section shows if data processing parameters are being sent with the Limited Data Use flag. DPOST and DPOCO will show 1, 1000 if it is sent with California/USA data.

source:https://developers.facebook.com/docs/facebook-pixel/support/pixel-helper#did-not-load


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