1. Reset your plugins folder via FTP or the file manager provided in your host’s control panel. This method preserves plugin options but requires plugins be manually reactivated.
- Navigate to the
wp-contents
folder - Rename the folder
plugins
in it toplugins.hold
- Login to your WordPress then go to Dashboard > Plugins
yourdomain.com/wp-admin/plugins.php
– this will disable any plugin that is “missing”, so all of them. - Then, rename
plugins.hold
back toplugins
and activate in Dashboard all the plugins except the one causing troubles
2. Use phpMyAdmin to deactivate all plugins.
- In the table wp_options, under the option_name column (field) find the
active_plugins
row - Change the
option_value
field to:a:0:{}
. This will deactivate all plugins. - Then from Dashboard you need to reactivate all plugins, except the one causing you troubles
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/
and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
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